Privacy Policy — How Bagol Bet Protects Your Information

1. Introduction

Bagol Bet is a trusted online betting platform in Bangladesh. We believe that respect for privacy is the foundation of any honest relationship. That is why Bagol Bet's Privacy Policy is built on one simple principle — your data belongs to you, and we use it solely to serve you.

This Privacy Policy is written in English so that our Bangladeshi users can clearly understand every aspect of it. It applies whenever you register, make a deposit, place a bet, or simply visit the Bagol Bet site.

This policy operates alongside Bagol Bet's Terms & Conditions and Responsible Gaming Policy. We will notify you in advance of any changes.

2. What Information We Collect

Bagol Bet collects your information in several ways. The types of data collected are detailed below:

2.1 Information You Provide Directly

• Registration Information: Full name, date of birth, email address, mobile number, and residential address.
• Identity Verification Documents: A copy of your National ID (NID), passport, or other government-issued identification.
• Financial Information: Mobile banking number (Bkash, Nagad, Rocket) and transaction history.
• Contact Information: The content of conversations and complaints submitted to the support team.

2.2 Automatically Collected Information

• Device Information: Device type, operating system, and browser version.
• Log Data: IP address, site access time, and pages visited.
• Cookies & Similar Technologies: For session management and saving user preferences.
• Betting Activity: Betting history, preferred games, and active session times.

3. How Your Information Is Used

Bagol Bet uses your personal data for defined and limited purposes only. Your data is never used for anything beyond those stated purposes.

4. Data Sharing & Disclosure Policy

Bagol Bet does not sell your personal data to any third party. However, limited information may be shared in certain specific circumstances:

• Payment Processor: Necessary information is shared with mobile banking partners to process transactions.
• Law Enforcement Agencies: Data may be disclosed due to a court order or legal obligation.
• Security Partners: Trusted technology partners for fraud prevention and cybersecurity.
• Business Transfer: In the event of a merger or acquisition, users will be notified in advance.

5. Cookies & Tracking Technologies

Bagol Bet uses cookies on its website primarily to improve user experience and ensure site functionality. The types of cookies we use:

5.1 Essential Cookies

These cookies are essential for the site to function. They are used for login sessions, security verification, and saving preferences. Without them, Bagol Bet will not work properly.

5.2 Analytical Cookies

Used to understand which pages are visited most and how users navigate the site. This data is completely anonymized and helps us improve our services.

5.3 Cookie Controls

You can block or delete cookies through your browser settings at any time. Please note that disabling essential cookies may cause some features of the site to not function properly.

6. Data Retention Duration

Bagol Bet retains your data only for as long as necessary. Retention periods are determined based on legal obligations and business requirements:

• Account Information: For the full duration the account is active, and up to 5 years after closure.
• Financial Transaction Records: A minimum of 5 years, in accordance with financial regulatory guidelines.
• KYC Documents: Retained as required by law.
• Communication History: Up to 2 years after a support case is resolved.
• Log Files: Typically 90 days, though this may be longer in cases involving security investigations.

7. Your Privacy Rights

As a Bagol Bet user, you have fundamental rights over your own data. To exercise any of these rights, please contact our support team.